Here are answers to some of our commonly asked questions.
Since every home has its own security need, depending on layout, number of doors and windows, etc., each monitored security quote will be different. In order to receive a quote exclusive to your home’s needs, fill out a contact form here or call 844-904-9473 to have a WISE home specialist contact you.
If you need to cancel your service, you have the option to transfer the remainder of your agreement to anyone at anytime. If you’re moving within the United States, we offer a free move guarantee so that you don’t have to worry about finding a new monitoring company. For military deployments or other cancellation terms and conditions, contact customer service at 844-904-9473.
Our customers have peace of mind that their rate will not increase during the entire term of their contract.
We offer a Free Move Guarantee within our service area after two years of service. When you move to an area we service, we will reinstall your system completely for free. If you’re moving outside our service area, please call us at 844-904-9473 for a complete list of options.
You can upgrade your plan by adding more devices at any time. View our full list of products here to see what additions you could benefit from.
WISE wants to make the process as affordable as possible. That’s why we offer zero upfront costs.